Pick-up and return

Vehicle pick-up usually takes around 5 to 10 minutes.

Hotel delivery is available on request and depends on availability and whether we can serve the requested location. An additional delivery fee applies according to the current price list.

Yes. You can collect the vehicle in one city and return it in another. This is known as a one-way car rental.

A one-way fee applies according to the current price list unless a special offer clearly states otherwise.

No. Last Minute Rent a Car is a Croatian company and does not have rental locations outside Croatia, so vehicle pick-up and return are only available within Croatia.

Yes, if we confirm the extension and the vehicle is available. Please contact the Reservation Centre or the return location before your rental ends. Once approved, you will need to sign a rental agreement for the new rental period and pay the agreed amount for the additional days. Extra rental days are charged according to the current price list.

Every driver must show a valid driving licence and an ID card or passport at pick-up. If the security deposit has not already been arranged online before arrival, you will also need an accepted credit or debit card that supports pre-authorisation and has enough available funds for the deposit. If the deposit is arranged at the rental desk, the cardholder must be present when the vehicle is collected.

You must have held a valid driving licence for at least 2 years. Some vehicle categories may require more driving experience, and the minimum age can also vary by category. The exact requirements are shown during booking.

You do not need an International Driving Permit if your valid national driving licence is written in the Latin alphabet. If it is written in another script, please bring both your original driving licence and a valid International Driving Permit. An International Driving Permit cannot be used on its own without the original licence.

If you expect to be late, please contact your pick-up location or our Reservation Centre as soon as possible. If we do not hear from you and you do not arrive at the agreed time, the reservation may be treated as a no-show and the vehicle may later be offered to another customer. For airport pick-ups, always enter the correct flight number so we can track any delay.

If you cannot return the vehicle on time, contact the return location or our Reservation Centre before your rental ends. Any extension must be approved in advance and depends on vehicle availability. An additional rental day and other fees may be charged according to the current price list.

Returning the vehicle early does not automatically mean you will receive a refund for unused rental days. Any refund depends on your reservation conditions, payment method and the terms of any special offer used for the booking.

No. Smoking is not allowed in any of our rental vehicles.

If we find that someone has smoked in the vehicle, a professional cleaning fee may apply according to the current price list.

Please return the vehicle clean and tidy, in the same condition as at pick-up. If the vehicle is returned excessively dirty, a cleaning fee may apply according to the current price list.